{"id":13876,"date":"2021-09-02T17:30:44","date_gmt":"2021-09-02T15:30:44","guid":{"rendered":"https:\/\/usersnap.com\/?p=13876"},"modified":"2025-04-28T04:48:33","modified_gmt":"2025-04-28T02:48:33","slug":"feedback-management","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/feedback-management\/","title":{"rendered":"Feedback management on Usersnap: 10 dashboard tips to boost your collaboration"},"content":{"rendered":"\n<p>It\u2019s not difficult to get feedback; it\u2019s about what you do next &#8211; your feedback management approach decides if you\u2019re truly listening to your customers. (And if <a href=\"https:\/\/usersnap.com\/blog\/collecting-customer-feedback\/\">collecting customer feedback<\/a> is still the challenge for you, please read that blog post first.)<\/p>\n\n\n\n<p>Usersnap\u2019s dashboard is designed to help teams work through feedback faster and gain deeper <a href=\"https:\/\/usersnap.com\/glossary\/customer-insights\">insights on your customers<\/a>. And thanks to our culture of eating our own dog food, we have learned a lot from our customers and built some new features based on their feedback!<\/p>\n\n\n\n<!--more-->\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/giphy.com\/embed\/mUeDug10l4hKE\" width=\"480\" height=\"270\" frameborder=\"0\" class=\"giphy-embed\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<p class=\"has-text-align-left\">Source: <a href=\"ttps:\/\/giphy.com\/gifs\/breakfast-table-dinning-mUeDug10l4hKE\">gify<\/a><\/p>\n\n\n\n<p>Read on for the top 10 feedback management features on Usersnap\u2019s dashboard, as well as examples of how we are using it.<\/p>\n\n\n<div class=\"wp-block-ub-table-of-contents-block ub_table-of-contents\" id=\"ub_table-of-contents-b2b0f5e1-216f-4ef2-80e2-7b61bbb5ca65\" data-linktodivider=\"false\" data-showtext=\"show\" data-hidetext=\"hide\" data-scrolltype=\"auto\" data-initiallyhideonmobile=\"false\"\n                    data-initiallyshow=\"true\"><div class=\"ub_table-of-contents-header-container\"><div class=\"ub_table-of-contents-header\">\n                    <div class=\"ub_table-of-contents-title\">What you can expect \ud83d\udc40\u2935\ufe0f<\/div><\/div><\/div><div class=\"ub_table-of-contents-extra-container\"><div class=\"ub_table-of-contents-container ub_table-of-contents-1-column \"><ul><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#0-how-do-you-manage-customer-feedback>How do you manage customer feedback?<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#1-your-feedback-dashboard-where-all-the-collaboration-fun-happens>Usersnap feedback dashboard 10 pro tips<\/a><ul><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#2-1-filters-to-distill-and-track-feedback-faster->1. Filter to track feedback\u00a0<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#3-2-label-and-group-feedback-to-spot-trends>2. Label and group feedback to spot trends<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#4-3-track-your-feedback-from-response-rates>3. Track feedback form response rates<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#5-4-prioritize-feedback-with-upvotes>4. Prioritize feedback with upvotes<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#6-5-not-just-feedback-management-show-some-love-%E2%9D%A4%EF%B8%8F>5. Show some love<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#7-6-project-status-overview>6. Project status overview<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#8-7-the-user-roles-in-feedback-management>7. The user roles in feedback management<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#9-8-managing-and-moving-feedback-items-between-projects>8. Managing and moving feedback items between projects<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#10-9-send-feedback-to-the-right-people-and-place>9. Send feedback to the right people and place<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#11-10-collaborate-on-the-go-with-usersnap%E2%80%99s-mobile-app>10. Collaborate on the go<\/a><\/li><\/ul><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#12-bonus-get-more-people-onto-the-feedback-management-system>Bonus: collaboration made easy (and cheap)<\/a><\/li><li><a href=https:\/\/usersnap.com\/blog\/feedback-management\/#13-not-yet-on-usersnap-give-our-feedback-management-platform-a-try>Give our feedback management platform a try!<\/a><\/li><\/ul><\/div><\/div><\/div>\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Feedback Management<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"0-how-do-you-manage-customer-feedback\">How do you manage customer feedback?<\/h2>\n\n\n\n<p>For the rookies, let\u2019s start with the basics of what, why, and how. Usersnap users can jump to the next chapter; you already know the best solution to manage feedback \ud83d\ude09&nbsp;<\/p>\n\n\n\n<p>Managing customer feedback is the act of understanding the feedback context to categorize and fulfill the feedback request. When there is a large amount of feedback, a systematic way of sorting it and assigning responsibilities is necessary.&nbsp;<\/p>\n\n\n\n<p>Keep in mind that there are various ways to fulfill your <a href=\"https:\/\/usersnap.com\/blog\/customer-feedback\/\">customer feedback<\/a>. It depends on the type of feedback as well as the resource and approach of your business. A bug report should be fixed asap, while a suggestion for UI would demand more research. And a very <a href=\"https:\/\/usersnap.com\/blog\/feature-requests-for-feedback-driven-saas-company\/\">customer-centric company<\/a> may want to interview every feedback giver, but a team of 2 developers receiving 2,000 tickets per day would analyze the trends before taking action.<\/p>\n\n\n\n<p>For all the above described scenarios, you can do that on Usersnap. Not even boasting, promise. <strong>Companies have experienced up to <a href=\"https:\/\/usersnap.com\/success-stories\/pocket-prep\">70% reduction in time<\/a> spent on feedback management with Usersnap.<\/strong> You can resolve single feedback easily or track recurring topics of issues and ideas for planning your <a href=\"https:\/\/usersnap.com\/blog\/product-roadmap-usersnap-labels\/\">product roadmaps<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1-your-feedback-dashboard-where-all-the-collaboration-fun-happens\">Your feedback dashboard, where all the collaboration fun happens<\/h2>\n\n\n\n<p>Hey, if feedback does not bring you joy and help you with your work, then don\u2019t do it. Luckily, we\u2019ve never heard anyone say feedback is unnecessary.<\/p>\n\n\n\n<p>It gets more fun when the process of troubleshooting and <a href=\"https:\/\/usersnap.com\/blog\/close-customer-feedback-loop\/\">closing the feedback loop<\/a> is a <a href=\"https:\/\/usersnap.com\/blog\/client-collaboration-tools\/\">collaborative team effort<\/a>. It\u2019s not you against the world, you have your colleagues and team on your side!<\/p>\n\n\n\n<p>Here\u2019s a list of 10 feedback management functions for you and your team:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-1-filters-to-distill-and-track-feedback-faster-\">1. Filters to distill and track feedback faster&nbsp;<\/h3>\n\n\n\n<p>Filtering relevant feedback items can help you focus on what you need to do. You\u2019ll likely need the same set of filters regularly, so save your filter and give it a name.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/rhs8teUUPlzTCnar7U5nj5q8qcFKjnugvjBLsI5zq7lCX4PehFtfPEm3jUkTAhKZsVLLjzqTHc2Az5XQ_rzn7dP6wtvJXZuAUSPObzrlgaC3eHuHRjOBH1PLB2Dh83keuDSMv5a4=s0\" alt=\"\"\/><\/figure>\n\n\n\n<p>Open communication on customer needs, <a href=\"https:\/\/usersnap.com\/blog\/voice-of-customer\/\">voice of the customer<\/a> is vital to get the team thinking and solving customer pain points. And the dashboard serves that purpose. However, when you have to get to work on specific tasks, the search bar and filters help you find what you need, be organized and make tangible improvements for your customers.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-2-label-and-group-feedback-to-spot-trends\">2. Label and group feedback to spot trends<\/h3>\n\n\n\n<p>Prioritizing <a href=\"https:\/\/usersnap.com\/glossary\/feature-request\">feature requests<\/a> gets a whole lot easier when you literally know the count and size of customers that you will impact.&nbsp;<\/p>\n\n\n\n<p>Create labels that represent features, product category or themes. Then tag your feedback, each feedback can be tagged multiple labels. And go to the statistics page and see the bar chart. You can change the date selection to compare labels of different time periods.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"840\" height=\"854\" src=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2021\/09\/increase-response-rates.png\" alt=\"Dashboard showing customer engagement and response rates\" class=\"wp-image-13857\" srcset=\"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2021\/09\/increase-response-rates.png 840w, https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2021\/09\/increase-response-rates-295x300.png 295w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n\n\n<p>Another suggestion for collecting feature requests is to dig into the <em>why<\/em>. The feature is the solution, but what is the problem? Asking your customers, \u201cWhat problem would that solve for you?\u201d helps you gain perspective on their motives and goals.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/xqaZZR-qeaP8cZmarqND9Ys3-y_vIk4soECi_6SgA31PX_kd-yGyvbDUtirOAjZDpetFt3G9vKQBat6yDJoL1A2cf11xIS_seSIURAlCMbjV_fQAMyfL5FvJIp5W6nwBvjlQL6f6=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-3-track-your-feedback-from-response-rates\">3. Track your feedback from response rates<\/h3>\n\n\n\n<p>To evaluate how engaging your feedback process is, you can track the response rate and activity. This helps you and your team to measure and optimize the feedback display, <a href=\"https:\/\/usersnap.com\/blog\/feedback-form\/\">feedback form<\/a> context and thus help to increase feedback count.<\/p>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Feedback Management<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/ovlZtzgFMSZFVMt2dqFScsWEtmirbfULKV_VEjYHOriw1NwAbV5vWlnlCKecPIZzwub4_x_Mgnj45EClMY5rZPwRLLpFvd3Vk8wwJ9vuE87cj2jKM3ZD3M2AXcr9lhrgRm-MbGhg=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-4-prioritize-feedback-with-upvotes\">4. Prioritize feedback with upvotes<\/h3>\n\n\n\n<p>One of the collaborative joys of feedback management is hearing about an awesome idea that makes you say wow. \ud83d\udc4f Give it an upvote, make it more important, and let it be prioritized to the top of your feedback list.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/yJ1LmKFNrARCrrxl6kLlNWXjgYdXl97X67LZ3MpCpDP1_9hYDoDln2eyqqtBxaGqcsPZjrqNFfFqW_UU8H7mn0k7sjP5wtYQruHqyRLRop2DCvdV2wBL5itetsqxROBnzCEcajbl=s0\" alt=\"\"\/><\/figure>\n\n\n\n<p>Upvotes can be done internally and externally. You will also be able to see who has upvoted a particular feedback item.<\/p>\n\n\n\n<p>To collect external upvotes, go to \u201cShare\u201d and enable the public feedback list.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/y6McEj9mcSB5DgVHB7m8YmWf9NYPhUsMITzmjpsefThD6WIgCmpgvtzO3_YqZo6mlxnlR53FDcGY07b3cwWGHikSddJ42qduQJu5rYBaL9t5NEz2E1zrLuHQaRxcAy8XLbQsxwWR=s0\" alt=\"\"\/><\/figure>\n\n\n\n<p>Grab that link and share it with your customers, stakeholders and colleagues that are not on the Usersnap platform. They can login by email authentication and browse feedback, vote, comment and add more feedback.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/G8nmV6kLSuO9ovEholTneP1YJdHstt2Yn8tsv-AUaVmvKN74g0oRq9amaIhdpC7qzfy3az0UCKnJ9wp3KZ-C4npNLTjdrFFxbF7VH63x03ejKeWwSquJFZG1tXPmdnDyslFYw6AG=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-5-not-just-feedback-management-show-some-love-%E2%9D%A4%EF%B8%8F\">5. Not just feedback management, show some love \u2764\ufe0f<\/h3>\n\n\n\n<p>You can send an email reply to any feedback directly on the dashboard. To ensure you have the feedback giver\u2019s email, add the email collection field to your <a href=\"https:\/\/usersnap.com\/blog\/feedback-widget\/\">website feedback widget<\/a> or use the code to fetch additional custom data.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/4wp9CDt2DF-3PTD5YLl8z24HDdtrXq-8Okv0sdSZm7UGxxrtNsttT8_T1fY8PoXvlgajCvoRN0EM5rWR12O_4-sBNwDwpomlufeAklBsl0slP83-LQeV-LU616TrOXlyhp92tGle=s0\" alt=\"\"\/><\/figure>\n\n\n\n<p>For internal comments, you can react with a like. Or if you made a typo, you can edit or delete your own comments.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/x2gYOCQagTc1P1ndXc9zGEMNWgEkIK-nANG7SamTZLpYKxltyqveEwVdM4AAbqcoN0hbVSwe_hocND_trVSCZKSMC1B-Q5U9f535HPmHZ81rtHGk1ISZU_IJNf5r-V8xX1G5WZkh=s0\" alt=\"\"\/><\/figure>\n\n\n\n<p>And another cool new update, you can edit external replies as well! But it\u2019s time limited. From when you hit \u201cReply\u201d you have 3 minutes to read through your comment again and decide if everything is fine. The reply email is only sent to your customers after the 3-minute buffer.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-6-project-status-overview\">6. Project status overview<\/h3>\n\n\n\n<p>In a feedback-driven company, every department has to gather customer feedback insights. And it can be overwhelming to track who set up what project and where. The Projects overview table on the Installation page gives everyone a clear picture of the status, activation method (button or pop-up) and display URL path settings.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/0X7L9t-iA2dov5zOfyriipvVBDV5YiSaZSl_eBy1w7c6qJyhzyVbdaHIe3nC-xkRtQzzEYOQpC2XTNALlNPpU5wYdOSGJFcj5TMdcsiW8y-m_WIE5ey2u_I7wU6373uijtmimsVn=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-7-the-user-roles-in-feedback-management\">7. The user roles in feedback management<\/h3>\n\n\n\n<p>It\u2019s great that every team member gets to receive customer feedback first-hand. But you may want to keep editing rights to project admins only. All team members can read, vote, comment, be assigned, and subscribe to feedback items.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/BxBZdkQKUJs2bH08-g4yWOYPQsa-ZI-EzBk8NiHXl9kezuDGfgK04GWEvzI-K9eDP6AKlD1F2YFaJFfoUSZTusrJRJBpWZJ29zZxVMxA3gOcd48HiDTHLa-fDav1_iRRyEctW5mi=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-8-managing-and-moving-feedback-items-between-projects\">8. Managing and moving feedback items between projects<\/h3>\n\n\n\n<p>This is a highly requested one from our Usersnap family! And we\u2019re certainly glad we listened.<\/p>\n\n\n\n<p>To label and count feedback themes across your various types of projects, you can now centralize them in one project by moving feedback items in bulk. Save time and hassle jumping between projects to consolidate feedback and learnings.&nbsp;<\/p>\n\n\n\n<p>Sometimes, customers, even yourself, when you don\u2019t drink enough coffee, send feedback to the wrong project. You can simply move them to where they belong.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/wg669qDmOtPzdq71iXTW6jTzJn58zwPtE29BN2Szen6JKzep-VbQpUsY2sUK_TUmQw22Tfjm_BMeQCdCX3tch-PTQT-8_VffaK4RWxsSlNv_Vv3zy4YxQeeQukNPAkRuLro5ZZS9=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-9-send-feedback-to-the-right-people-and-place\">9. Send feedback to the right people and place<\/h3>\n\n\n\n<p>Integrations to coordinate feedback information and data is such a time saver, in particular for project managers. If you are on an enterprise platform, you can now use webhooks by upgrading to our <a href=\"https:\/\/usersnap.com\/l\/premium\">Premium plan<\/a> for just $299\/monthly.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/jzxUGxeSZlD9-giLwdqM73GrcJI-145jiqO4UHzs7pDBAOdMm0jr0SzTouzpvSPv_yVbg28lxZKxt80FGi0KyoNEpY1B7qd3Afkl8yoiG7KjRkYgTQF_cfsAauQVDpsnBoONcIc9=s0\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"11-10-collaborate-on-the-go-with-usersnap%E2%80%99s-mobile-app\">10. Collaborate on the go with Usersnap\u2019s mobile app<\/h3>\n\n\n\n<p>Reading customer feedback is a lot like reading the newspaper. It is important information, but it doesn\u2019t have to be during your prime productive hours. Get the Usersnap app, it has all the features of assigning, labeling, commenting, replying to customers and closing the feedback item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"12-bonus-get-more-people-onto-the-feedback-management-system\">Bonus: get more people onto the feedback management system<\/h2>\n\n\n\n<p>Making feedback matter is not a one-person job, not even for superheroes. The more people are aware of customer needs and preferences, the more your product and service will be tailored to fulfill the demand.<\/p>\n\n\n\n<p>Usersnap offers a flexible and easy scaling option for you to add more projects and team members to the <a href=\"https:\/\/usersnap.com\/blog\/customer-feedback-system\/\">feedback platform<\/a>. Each project and user cost only $9 more.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"13-not-yet-on-usersnap-give-our-feedback-management-platform-a-try\">Not yet on Usersnap? Give our feedback management platform a try!<\/h2>\n\n\n<div class=\"acf-cta\" style=\"background-image: url(https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2025\/02\/Group-1000004194.svg); width: 100%;\"><h2>Try Usersnap for Feedback Management<\/h2><a href=\"https:\/\/usersnap.com\/signup\" class=\"cta-button\">Try Usersnap Now<\/a><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Setting up a feedback system is very easy and quick with <a href=\"http:\/\/usersnap.com\/\">Usersnap<\/a>. There are ready-to-use templates for you to start collecting feedback in minutes.<\/p>\n\n\n\n<p>You only need to install one short global snippet, and then you can control your <a href=\"https:\/\/usersnap.com\/blog\/website-feedback-button\/\">feedback buttons<\/a> and <a href=\"https:\/\/usersnap.com\/blog\/pop-up-examples\/\">pop-ups<\/a> via the dashboard without writing code.&nbsp;<\/p>\n\n\n\n<p>Your first 15 days are completely free, and there is no credit card commitment, either. <a href=\"https:\/\/usersnap.com\/signup\">So let\u2019s get to it!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s not difficult to get feedback; it\u2019s about what you do next &#8211; your feedback management approach decides if you\u2019re truly listening to your customers. (And if collecting customer feedback is still the challenge for you, please read that blog post first.) Usersnap\u2019s dashboard is designed to help teams work through feedback faster and gain [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":13878,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"ub_ctt_via":"","footnotes":""},"categories":[841,837],"tags":[],"class_list":["post-13876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-feedback-ultimate-blog","category-usersnap-updates"],"acf":[],"featured_image_src":"https:\/\/usersnap.com\/blog\/wp-content\/uploads\/2021\/09\/Feedback-management-on-Usersnap_-10-dashboard-tips-to-boost-your-collaboration@1x.png","author_info":{"display_name":"Ashley Cheng","author_link":"https:\/\/usersnap.com\/blog\/author\/ashleycheng\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Feedback management pro tips you\u2019ve been missing out on<\/title>\n<meta name=\"description\" content=\"10 Usersnap feedback management features and approaches to make collaboration easier. Exciting product news announced!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/usersnap.com\/blog\/feedback-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback management pro tips you\u2019ve been missing out on\" \/>\n<meta property=\"og:description\" content=\"10 Usersnap feedback management features and approaches to make collaboration easier. 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