{"id":12856,"date":"2021-07-15T09:16:00","date_gmt":"2021-07-15T07:16:00","guid":{"rendered":"https:\/\/usersnap.com\/?p=12856"},"modified":"2025-04-01T11:20:09","modified_gmt":"2025-04-01T09:20:09","slug":"display-rules","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/display-rules\/","title":{"rendered":"How to set popup triggers and display rules for customer feedback"},"content":{"rendered":"\n

To be more efficient in collecting customer feedback<\/a>, you can use the 5Ws to assess your feedback setup – who, where, when, what, why? And you\u2019ll be happy to realize that Usersnap\u2019s project display rules are the answers for the who, where, and when.<\/p>\n\n\n\n\n\n\n\n

In this article, we\u2019ll show you the targeting options for Usersnap\u2019s feedback widgets<\/a> and forms. You will learn how to leverage popups and manage feedback buttons on various pages<\/a> of your website or app. <\/p>\n\n\n

Try Usersnap for Setting up Display Rules<\/h2>Try Usersnap Now<\/a><\/div>\n\n\n\n

It all starts with the global snippet<\/h2>\n\n\n\n

You want a lot of feedback but not a lot of work. Usersnap\u2019s platform allows you to create as many feedback projects as you wish while only needing one snippet.<\/p>\n\n\n\n

Install just once, and use display rules happily ever after.<\/p>\n\n\n\n

The global snippet with your global API key is the only snippet you need for your website and\/or app. The 3Ws (who, where, when) of each of your projects, aka the widget, feedback button, or feedback form<\/a>\u2014however you like to call it\u2014appear according to the display rules.<\/p>\n\n\n\n

Utilize display rules to create effective feedback popups<\/h2>\n\n\n\n

We offer a wide range of settings for you to specify who you want to show the feedback widget, where it should appear, and when it should be triggered. <\/p>\n\n\n\n

It\u2019s a low to no-code experience. You don\u2019t need a developer involved to write a javascript code to control the feedback buttons or popups.<\/p>\n\n\n\n

Collect customer feedback via the button or auto-popup<\/h3>\n\n\n\n

The 4 main ways we offer to initiate the feedback process are:<\/p>\n\n\n\n

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  1. Feedback button<\/li>\n\n\n\n
  2. Auto popup<\/li>\n\n\n\n
  3. Feedback form link <\/li>\n\n\n\n
  4. Browser extension<\/li>\n<\/ol>\n\n\n\n

    You can customize the feedback button’s text, position on the screen, and URLs it appears on. We will discuss this in the next step, path targeting.<\/p>\n\n\n\n

    \"Display<\/figure>\n\n\n\n

    Select activation by auto popup for your feedback form if you want a more interactive approach. How to control the timing, audience and URLs of the popup is very easy. Keep reading! <\/p>\n\n\n\n

    As for the other two methods: you can share the feedback form with a link, like a typical online survey, or install Usersnap\u2019s browser extension to take screenshots and screen recordings of any webpage.<\/p>\n\n\n\n

    Customizing the URL display path<\/h3>\n\n\n\n

    Display path targeting allows you to customize where you want to show the feedback button or popup. When you don\u2019t set any rules here, the default setting is to display on all pages that have the snippet.<\/p>\n\n\n\n

    The URL path targeting rules available are<\/p>\n\n\n\n