Are your CX efforts not showing impact? Is your team working on customer journeys alone? Oh-uh.<\/p>\n\n\n\n
Great customer experience can not be built by single departments, teams need to learn how to collaborate on CX initiatives together. We brought on 3 department leaders from 3 highly customer-centric organizations to talk in this panel. <\/p>\n\n\n\n\n\n\n\n
Harriet Kaufman, Principle Customer Success Manager at Mixpanel<\/a>. Harriet will dive into tracking customer LUV, a customer value metric invented by their teams, and how to create alignment across departments.<\/p>\n\n\n\n Barbara Stewart, Marketing & CX consultant at Hiya Marketing<\/a>. Barbara will reveal insights on how to differentiate channel tactics to the CX vision.<\/p>\n\n\n\n Haymo Meran, Head of Product Management at Usersnap. Haymo will tell the wholesome story of transforming processes, even the techy ones, into customer-centric experiences.<\/p>\n\n\nTry Usersnap for CX improvement <\/h2>Try Usersnap Now<\/a><\/div>\n\n\n\n
Watch the Replay<\/h2>\n\n\n\n