{"id":11791,"date":"2021-04-06T16:06:00","date_gmt":"2021-04-06T14:06:00","guid":{"rendered":"https:\/\/usersnap.com\/?p=11791"},"modified":"2025-04-16T08:31:50","modified_gmt":"2025-04-16T06:31:50","slug":"customer-centric-growth","status":"publish","type":"post","link":"https:\/\/usersnap.com\/blog\/customer-centric-growth\/","title":{"rendered":"The Journey to Customer-Centric Growth: The Virtual Summit!"},"content":{"rendered":"\n

Wow, can’t believe we actually pulled together a summit with more than 50 speakers on customer experience in such a short period of time, relevant for any customer centric company out there.<\/p>\n\n\n\n

And now we’re proud to say The Journey to Customer-Centric Growth – Success Stories of Scaling CX and Qualitative Feedback<\/strong> was a MUST attend, learnings-guaranteed event. Come see how we brought the noise and amplified the importance of CX!<\/p>\n\n\n\n\n\n\n\n

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Attention, attention: maybe you’re looking for the biggest, baddest guide on customer feedback<\/a> in the world. If so, come and check it out right now!<\/p>\n– Usersnap<\/em><\/cite><\/blockquote>\n\n\n\n

Back to your regularly scheduled blog article \ud83e\udd29<\/p>\n\n\n\n

… Especially for SaaS product managers, customer success managers, growth marketers, and actually all organizations that aspire to listen to the Voice of Customers<\/a>. This summit was great!<\/p>\n\n\n\n

What is a Customer Centric Company?<\/h2>\n\n\n
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Try Usersnap for Customer-Centric Growth<\/h2>Try Usersnap Now<\/a><\/div>\n\n\n\n

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Customer-oriented strategies are fast becoming the road to success in today\u2019s highly transparent tech environment. Your brand is no longer just the image you paint, the opinions of the customers are becoming louder.<\/p>\n\n\n

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Research shows 84% of people trust online reviews<\/a> when purchasing a product. This shift from the last decade’s sales-driven growth means you need to start prioritizing your interactions with your customers. <\/p>\n\n\n\n

Google gives you 75 million results on a \u201ccustomer-centric company\u201d. And while you may drown in definitions, theories, and guides, we are eager to find real-life examples and hands-on implementations.<\/p>\n\n\n\n

What makes customer-centricity<\/a> so valuable for modern businesses to grow and prosper? How do you create effective strategies and ensure growth? What does it take to build a company culture that embraces customers’ interests<\/a>?<\/p>\n\n\n\n

This is why Usersnap called upon everyone to join our Virtual Summit <\/strong>all about Customer-Centric Growth <\/strong>on May 20th, 2020. <\/p>\n\n\n\n

45+ Success Stories of Scaling CX and Qualitative Feedback<\/h2>\n\n\n\n

The summit is jam-packed with 45+ thought leaders and industry experts from companies like Adobe, Slack, Typeform, Zoom, Twitter, Oracle, Macquarium<\/strong>, etc. <\/p>\n\n\n\n

They have unlocked and achieved hyper-growth by internalizing the voice of customers. And with their experiences, you can gain profound insights on strategies, processes that would work for your organization as well. <\/p>\n\n\n\n

You can take away exclusive expert hacks, and outstanding results to share with your team. <\/p>\n\n\n\n

Our space is not limited. We don\u2019t want to FOMO<\/a> you. You can make the most out of your time <\/strong>and train your customer-centric mind. <\/p>\n\n\n\n

But time is ticking, and the journey starts soon! Don\u2019t dally, and get your virtual seat right away. <\/p>\n\n\n\n

Who should attend this virtual summit on customer-centric growth?<\/strong><\/h2>\n\n\n\n

This virtual summit is for Customer Service (CS) and Customer-Experience (CX) professionals<\/a>, Product leads, and managers who are passionate about customer-centricity.<\/p>\n\n\n\n

And everybody, who wants to scale their company\u2019s growt<\/a>h with the customer\u2019s needs and voice in mind. <\/p>\n\n\n\n

Here’s a quick checklist to see if you will fit in! <\/p>\n\n\n\n