{"version":"1.0","provider_name":"Usersnap Blog","provider_url":"https:\/\/usersnap.com\/blog","author_name":"Ashley Cheng","author_url":"https:\/\/usersnap.com\/blog\/author\/ashleycheng\/","title":"How to increase customers' feedback response rate? - Usersnap Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"bDdMUHjMwe\"><a href=\"https:\/\/usersnap.com\/blog\/ufaqs\/how-to-increase-customers-feedback-response-rate\/\">How to increase customers&#8217; feedback response rate?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/usersnap.com\/blog\/ufaqs\/how-to-increase-customers-feedback-response-rate\/embed\/#?secret=bDdMUHjMwe\" width=\"600\" height=\"338\" title=\"&#8220;How to increase customers&#8217; feedback response rate?&#8221; &#8212; Usersnap Blog\" data-secret=\"bDdMUHjMwe\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/usersnap.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"The timing of your feedback request is one of the most decisive factor for customers to give you feedback or not. Make sure you are asking feedback at the right time and the right place. Here&#8217;re 3 tips: 1. Customers respond best in the moment, using a feedback pop-up to show right after a certain [&hellip;]"}