Working on new design drafts and website prototypes take a lot of patience and knowledge. When you consider the feedback part of the process it takes even longer.
Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Well, managed? I guess managing feedback through all these channels is barely possible. But here’s the good news.
We are going to show you how to set up your design- & feedback workflow for making feedback from colleagues and customers actionable and manageable again.
Drop your existing feedback tool. Here’s why.
Yes. I recommend dropping your existing feedback tool.
Because chances are little that it will fit into the workflow of your designers, developers, and customers.
Collecting feedback is easy. Managing feedback isn’t.
Basically, collecting feedback from colleagues or customers on new design drafts or website prototypes is easy. At least it looks like an easy workflow. After designing your first draft or developing the first prototype, you start gathering feedback.
With the feedback you’ve collected from colleagues and customers, you begin re-working your prototype until everybody’s happy.
Sounds easy, huh?
Most people begin to struggle when the collaboration part takes place. Especially when more than two people are involved in the design feedback workflow, managing the feedback is a must-have.
Otherwise, your colleagues and clients will report feedback the way they feel most comfortable. And then you’ll end up with a situation like this one.