Working on a website launch or software update can be pretty stressful, and sometimes chaotic. We’ve all experienced the last-minute changes, new ideas and customer requests coming in right before you hit the “publish” button.
And then there are those moments where you wonder: “Have I already told John to fix this bug?“. And “Have I followed-up with John on…“, when what you really mean is something like: “Have I forwarded this Usersnap screen to our JIRA project for John to work on?”, “Ah…btw: Is there an update from John on this other Usersnap screen?”
Luckily, there’s help on the way. With the latest update from Usersnap, questions like these are a thing of the past.
Just a few days ago Github announced their new update of Github Issues. You can see the updates with some screenshots from here. Also, please take a look at the new Deployment API if you haven’t already.
Move beyond the simple Issues
Starting at the same day something else were released, not by GitHub, but still connected to Issues. Let me show you, how you can use a chain of tools to make your GitHub Issues even more useful for your team.
Imagine you have a website, that is hosted on Github, like this one, which is the code-base for input.mozilla.com.
Let’s also imagine that you have a team or a community which is handling bug-requests. You have a designer and a programmer at least.
FogBugz is the old lady of Bugtracking, around since 2000 (!), provided by FogCreek, the software company of the good saint of all programmers, Joel Spolsky. Back from the day when Joel helped create what legions of business people now use for a daily living (Microsoft Excel) a lot of experience and attitude formed this bugtracker, that aims at helping software teams deliver better products.
We thought: this old lady needs some new accessories and integrated Usersnap into FogBugz, because a screenshot often paints a thousand words and helps you deliver great products faster. So give the little Kiwi some love and add Usersnap to your FogBugz bugtracker.
WHAT INFO WILL YOU GET?
Usersnap allows your testers to provide a visual description of what might be a bug in form of annotated screenshots. Additionally you will get important information such as the used browser, the used operating system and the URL where the bug has occurred. Your testers can choose between a drawing pen, a highlighting tool and sticky notes to illustrate and annotate the bug report. With that little Screenshot Tool enabled you’ll get so much more out of the bug reports in FogBugz.
OK, I’M IN. HOW ABOUT INTEGRATION?
Easy. Just add a little code snippet to the page, just like you did with Google Analytics (TM). That’s it.
Trello is a fast, easy way to organize anything, from your day-to-day work, to a favorite side project. Trello is everywhere – on Android, iPhone, iPad, Windows 8 Tablet, and your web browser, making collaboration easier.
Usersnap integrates well with Trello, assisting you in collecting and discussing feedback between developers, customers and quality assurance engineers.
Working on a web project?
Getting annotated screenshots attached to bug reports will raise a smile on every developer’s face. Usersnap allows your testers to provide a visual description of what might be a bug in form of annotated screenshots. Additionally you will get important information such as the used browser, the used operating system and the URL where the bug has occurred. Your testers can choose between a drawing pen, a highlighting tool and sticky notes to illustrate and annotate the bug report. To enable Usersnap on your web project, a snippet of code has to be added, which is as simple as installing Google Analytics (TM). After that, a feedback-button appears and one can collect bug reports directly in Trello.