Countless times projects progress so slowly only due to poor ticket management.
This is especially painful when a new product or version of a product is released, and the real-life application of it highlights numerous bugs, issues and suggestions.
And then come all those tickets…
If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product.
There is nothing worse than a long list of outstanding tickets. However, we do not just want to overload you with feedback. Usersnap is designed to help you manage your tickets as easily and intuitively as you can. You just need a bit of enlightening!
Ticket management is a breeze with Usersnap Labels. Categorize and track the bugs and suggestions with Labels. Easily create a product roadmap with personalized view. Resolving bugs has never been easier.
How easy? Let’s find out!
Everyone knows about the 80/20 rule. Here’s how Richard Koch defines it in his book “The 80/20 principle”:
“The 80/20 Principle asserts that a minority of causes, inputs, or effort usually lead to a majority of the results, outputs, or rewards. Taken literally, this means that, for example, 80 percent of what you achieve in your job comes from 20 percent of the time spent.”
In his book, Koch illustrates in which areas the 80/20 principle holds true and how to use it to optimize work.
However, you might think that in our highly competitive world, achieving 80 percent is not enough. Sometimes, it seems that with growing customer expectations, giving 100 percent is just barely okay.
So how can you motivate your product team to go the last mile? How do you instill a culture of curiosity and learning?
Or in other words: What does it take, to make your team go the last 20 percent?
Here are our 7 practical approaches.
We at Usersnap have a long experience in developing web applications and want to share our thoughts and knowledge how to work more efficiently on web projects/products. Read our best tips about reducing the time spent with each project and getting done more of a project in a shorter period of time.