Don’t listen to your users. Let them show you.

Today I stumbled upon something quite shocking. I got hooked while re-reading a couple of our blog posts on the topic of customer support and how you should engage with your customers and users.

In this blog post I’d like to show you what we got wrong and why you should not listen to your users. I will also tell you what you should do instead.
Continue Reading “Don’t listen to your users. Let them show you.”

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