Adrian Smith is a self-employed software architecture and performance consultant currently working on a platform for HR departments that implements quite a few special features. Adrian decided to use Usersnap for this project, to gather specific feedback from his client during the development process.
“We’re using Usersnap on our dev server as the site isn’t live yet. It helps my client to point out and describe what he’d like to see improved. I like this way of receiving feedback. He can highlight areas of the screen etc., i.e. he can really visually say what’s wrong. Which is of course way better than writing an email following the storyline ‘on the third navigation point, the second area, the 3rd word is in a strange position’!”
Adrian’s core usage is within his development team. Screenshots get delivered to his inbox, where he processes them and divides them into tasks in his project management tool, Liquid Planner.