Google’s tech alone didn’t build them into a top company, User Research matters too!
Creatively exploring market preferences is critical for success. Google first gained an initial foothold and held onto it through such evaluations. Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result.
Imagine, for a moment, Google was a condominium with over two billion residents. Do these residents want identical floor plans, fixtures, etc? Definitely not!
Instead, research first helped Google emphasize user personalization. Critical for their expansion, doing so also established current tech trends.
Keep reading for info on Google’s current user research. We will cover study templates, focuses, and trajectory among other facets.