A while ago, someone asked me: ”Thomas, what skills do I need to have when tracking bugs and joining a QA team?

I was astonished by the question and more importantly, quite disappointed that I wasn’t able to come up with a great answer.

But it made me think. And it pushed me to do some research and to exchange ideas with other people in the bug-reporting world.

And today, I’m happy and ready to answer this question. Here are the most important bug reporting skills you need to have.

If you take a look at different web projects or software products, you probably experience bug tracking as the least fun part of every projects. Right? (If not, please let us know in the comments how you get fun out of the bug tracking process)

We think that bug tracking should be fun. And because of this, we believe in the power of emojis making bug reports at least more emotional.

Here’s why people should use emojis in bug reports. And we also have some statistics on the usage of emojis in bug reports.