How do your customers use the feedback button?

For our ‘pro’ account holders – check our pricing plans –  we offer a Google Analytics integration, so you can actually see how your users and customers use the Feedback button, and customize it to their needs.

Like this article? Give it some sharing ❤️

Using your existing Google Analytics installation, we can show you exact metrics on which of the 5 tools (highlight, black out, post-it, pen tool, arrow) are used most and what your users click on, while the feedback menu is open.

A user clicks on the button, changes tools, or cancels his feedback session, all these events are sent to Google Analytics:

Iterate and find the feedback flow your users are most comfortable with!

We invite you to try out our service for free. Sign up for our 15-days trial program!

Like this article? Give it some sharing ❤️