Chrome Extension Update: New Shortcut Feature & Tab Update

We are happy to announce new features for our Usersnap Chrome Extension! We added a new keyboard shortcut to the chrome extension, as well as an update for managing the browser tabs.

New Keyboard Shortcut

We added a new shortcut (default: Alt + U) to the Chrome extension which lets you open the extension in a very simplistic way. Instead of clicking on the extension icon you can open Usersnap by pressing “Alt + U” (or any other shortcut of your choice). Find the option in the extension options by right-clicking on the Usersnap icon.

keyboard-shortcut-for-usersnap-chrome-extension

 

The added feature is particularly helpful for annotating mouse-over popups, dropdown boxes or any other pull-down menu. By using the shortcut you can now annotate all these “dynamic contents”.

keyboard-shortcut-for-usersnap-chrome-extensio-2

Tab Update

With the updated Chrome extension we improved the behaviour of the extension. If you open the Usersnap extension by clicking the extension icon in your browser, the screen for your annotations will now open in a tab right next to your opened browser tab. After finishing your annotations you are redirected to your “old” browser tab which allows you to continue browsing the web just where you stopped beforehand.

Do you miss any features?

If you have any feature ideas, don’t hesitate to contact us: help@usersnap.com or leave us a tweet @usersnap.

You don’t have the Chrome extension installed?

Visit the Chrome Web Store and download the Usersnap browser extension.

RWD Feedback: New in Chrome Extension 1.1.0

Responsive Web Design Feedback

Our Chrome extension is responsive ready and supports the new Chrome Device Mode! Add RWD feedback and bug reports for your web project with the Usersnap extension and work on it in the Usersnap dashboard!
devicemodex

What’s New?

Check out the new Usersnap comment tool which combines highlights and sticky notes! This new tool is a huge time saver, enable it in your widget settings now. Next to the new “open screenshot function” we’ve added bug fixes for the settings dialog.

Do you miss any features?

If you have any feature ideas, don’t hesitate to contact us: help@usersnap.com or leave a tweet @usersnap. We are waiting for your ideas!

You don’t have the Chrome extension installed?

Install it from here

New Usersnap Chrome Extension 1.0.8

Open the screenshot right after submitting it

We are happy to add the new function to our Chrome extension! Right after the screenshot has been created, you can open it directly inside the Usersnap dashboard!

Open in Usersnap Dashboard

What’s New?

Check out the new Usersnap comment tool which combines highlights and sticky notes! This new tool is a huge time saver, enable it in your widget settings now. Next to the new “open screenshot function” we’ve added bug fixes for the settings dialogue.

Do you miss any features?

If you have any feature ideas, don’t hesitate to contact us: help@usersnap.com or leave a tweet @usersnap. We are waiting for your ideas!

What’s new in the Usersnap Screenshot Chrome Extension 1.0.7

Easier project switching before taking a screenshot

Many of our users requested to switch between Usersnap projects before taking a screenshot. If you are logged in on usersnap.com you can select your active project now in the options page of our chrome extension (reach it via right click, options). We’ve summarized the new features in this short video. Enjoy taking screenshots and collecting ideas on the go with our chrome extension!

Do you enjoy our Extension?

If you like our chrome extension, consider giving it a five-star rating 🙂 It’s highly appreciated.
rate

If you have any feature ideas, don’t hesitate to contact us: help@usersnap.com or leave a tweet @usersnap.

We are waiting for your ideas!

Basecamp Integration Improvements

Here at Usersnap we have a lot of customers who love our 3rd party integrations of bug trackers, project management and customer service tools. We also have an open ear for useful hints how to make our integrations even better. In a previous update we already improved the Basecamp integration, today we deployed additional improvements for Basecamp, which you can use from now on.

The first hint to improve the Basecamp integration came from Nicolas Glinoer from walkingmen.com. The idea was to use the email address given in the Send Report form when taking a Usersnap to map the reporter to a user in Basecamp.

The big advantage is that no further action must be taken in Basecamp to get change notifications regarding this bug.

Continue Reading “Basecamp Integration Improvements”

3 Advanced Configuration Tricks for Usersnap

Usersnap delivers annotated screenshots of the current browser’s content – directly to your favorite project management or bug tracking tool like Basecamp, Trac or Axosoft’s Ontime. If you are already familiar with Usersnap’s basic features, you will be surprised about the following configuration tricks which cover specific use cases.

In this blog post we present three solutions for specific challenges our customers had in the last time.

Create a custom feedback button matching your web design

A lot of our customers asked us whether it is possible to use a custom styled feedback button. Whereas the label of the Usersnap feedback button can be modified easily, it’s also quite simple to craft a custom feedback button which matches your design prerequisites. In the example below, we demonstrate how to style your very own feedback element. Roll up your sleeves, as we’ll unleash our inner web designer, creating a custom feedback button!

The idea here is to hide the default button and set up a different method to invoke the widget. We’re using Continue Reading “3 Advanced Configuration Tricks for Usersnap”

How to integrate Usersnap in your development workflow

Usersnap can be integrated easily to any type of web page. The Usersnap help page offers an overview of how to integrate Usersnap in your site using a simple JavaScript snippet. We offer various CMS plugins for WordPress, Drupal or Joomla – but it doesn’t end there!

If you want to customize your Usersnap integration – for example: show it only to logged-in users, or add additional backend information to the report – you need to include Usersnap manually in your template. Are you a PHP, Python or RoR dev? Then you’re in luck, as we describe how to integrate Usersnap using those languages in this post! Speed up your development workflow!

Include Usersnap with PHP

Save your Usersnap snippet in a file called usersnap.inc.php which includes your API-Key. You can even fetch this API key from a config file or environment variable.

Continue Reading “How to integrate Usersnap in your development workflow”