Using Usersnap Feedback as an Usabilla alternative

Usabilla is a popular user feedback system. So why look for an alternative? First, it's expensive. And Usabilla gets expensive pretty fast if you grow your team and website. Usabilla also does not offer any self-service plans. And talking with a sales person might not be the best experience if you just want to give the tool a try.

Second, Usabilla is an enterprise system. As a small to mid-sized business, using Usabilla is just an overhead. If you are looking for a Usabilla alternative, Usersnap Feedback is an ideal replacement. Here's a detailed feature comparison between the two:

Usabilla


No self-service plans

custom enterprise plans for your needs

User feedback buttons for your website

Meta data from user

Screenshot capture feature

Multi-language support

10+ integration

Usersnap Feedback


Free trial

custom enterprise plans for your needs

User feedback buttons for your website

Meta data from user

Screenshot capture feature

Multi-language support

25+ integration

Usabilla Pros


  • Great system for large teams & enterprises
  • Comprehensive user feedback reporting & visualization
  • Email feedback & app support

Usabilla Cons


  • Great investment & comitment up-front
  • No trial or self-service plans available
  • Not SMB-friendly

Usersnap Feedback Pros


  • Great system for small- & mid-sized teams
  • Easy setup & simple to use
  • Accurate screen capture
  • Additional meta information to every feedback

Who else is using Usersnap Feedback as an alternative to Usabilla?

From startups to Fortune 500 – over 120.000 websites made better with Usersnap Feedback.

microsoft trusts usersnap compass trusts usersnap google trusts usersnap fastcompany trusts usersnap hawaiian airlines trusts usersnap talkdesk trusts usersnap runtastic trusts usersnap onshape trusts usersnap sanofi trusts usersnap erstebank trusts usersnap springer verlag trusts usersnap

Request a Demo of Usersnap Feedback

If you’d like to learn more about the Usabilla alternative, please use the contact form here to talk to one of our customer feedback experts and request a free demo!

Contact us for a demo


All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of April, 2017. Information and features are subject to change. To report corrections, please contact us via email at help(at)usersnap(dot)com.