Try one of the best alternatives to Mantis BT and collect visual feedback and annotate screens with Usersnap.
Mantis BT popular open source bug tracking application. It has a broad range of features, such as issue tracking, project wikis and more.
So why look for an alternative?
First, Mantis BT's user interface is not very user-friendly. It requires some comprehensive skill set to optimize and modify the interface for your needs. As a small to mid-sized business, using Mantis BT might just be an overhead. Especially if you just look for an easy-to-use bug tracking system.
Second, if you want to customize Mantis BT, even when it's a minor modification, get ready to spend a few hours inside Mantis BT adjusting various settings.
If you are looking for a Mantis BT alternative, Usersnap Classic is an ideal replacement.
Mantis BT Pros
→ Great system for extensive defect management
→ Open source community
Mantis BT Cons
→ Great commitment up-front
→ Old school user interface
→ Not SMB-friendly
→ No screen capture feature
→ Great system for small- & mid-sized teams
→ Easy setup & simple to use
→ Screen capture
→ Additional meta information to every bug report
The Mantis bug tracker is quite complex and offers some feature-rich interface. For not so tech-savvy people there's not much fun by filing such bug reports.
Report bugs directly in your browser. Usersnap makes tracking bugs easy. With point-and-click annotation tools, Usersnap Classic helps you report bugs where they happen: in your browser.
No need to switch to a bug reporting application or to fill out endless forms.